Art-O-Craft
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Terms & Conditions


Welcome to artocraft.com. To access and use this website, you are subject to the following Terms & Conditions.

In General
Access to use www.artocraft.com (‘this Website’) and the products and services available through this Website are subject to the following terms, conditions and notices. You should check this page regularly to take notice of any changes we may have made to the Terms & Conditions. By registering and placing an order on this Website you acknowledge that you are bound by the terms and conditions listed below.

Terms & Conditions of Sale
Terms & Conditions on Sale of Artworks through Art-O-Craft Galerie:

1. All artworks made available for sale on the Website will be sold at the price listed. The price of the artwork listed is inclusive of taxes. Free shipping and handling worldwide. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the artworks.

2. Art-O-Craft Galerie is authorized by the Sellers to exercise complete discretion in:

i. the illustration and descriptions of art works for viewing and sale and
ii. acceptance or rejection of orders received.

3. All sales are against 100% payment in advance.

4. All artworks made available for sale on the Website will be sold at the price listed and no discounts will be granted to the buyer unless provided by Art-O-Craft Galerie itself for a particular transaction.

5. The buyer agrees that the buyer is liable for any duties and taxes that shall be payable in addition to the price of the artwork as per clause 1 above.

6. Once all necessary documentation relating to transportation, tax, etc. as may be reasonably requested for by Art-O-Craft Galerie is completed, the artworks will be delivered/shipped to the Buyer.

7. In the event that the buyer chooses to himself collect the artworks from Art-O-Craft Galerie he must do so within 30 days of Art-O-Craft Galerie receiving the payment. In the event that the artworks are not so collected within a period of two weeks, storage and insurance costs will be applicable on the purchase and will be determined at the complete discretion of Art-O-Craft Galerie.

8. You agree to abide by all provisions prescribed in these terms and conditions. In particular, you warrant that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all costs, charges plus all applicable taxes for the purchases made by you. The buyer warrants that all the information furnished at the time of registration is true and correct and any change in the information provided will be updated and intimated to Art-O-Craft Galerie immediately. Such registration may be suspended or canceled where Art-O-Craft Galerie forms a reasonable view that any of the above information may be inaccurate.

9. The artworks made available for sale on the Website, if they are not in the physical possession of Art-O-Craft Galerie and are physically located anywhere in the world with the Artists. Those artworks will be delivered/shipped to the Buyer directly by the Artists through a courier of good repute. Should there be any damage to the artwork in transit, the Buyer should not accept the parcel and should notify Art-O-Craft Galerie immediately.

10. The paintings that are unframed & unmounted will be shipped in a rolled format & in protective cylinders. For the paintings that are shipped with glass frames, we cannot provide any guarantee for the Glass, though utmost care is taken while packing.

11. While great care is taken to reproduce the colours and form of paintings as depicted on the website, it is understood that since each painting is individually painted there may be variations in shade and colour. No complaints in this regard would be entertained.

12. You agree to abide by all provisions prescribed in these terms and conditions. In particular, you warrant that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all costs, charges plus all applicable taxes for the purchases made by you.

13. All artwork posted for sale by Artists on the Website is supported by an authenticity guarantee from the Artists themselves. Art-O-Craft Galerie does not issue any authenticity guarantee.

14. Art-O-Craft Galerie is not obligated to provide any physical preview of the artwork either before or after the sale. Art-O-Craft Galerie is in no way liable for the condition of the artwork.

15. Artworks received in an unsatisfactory condition by the buyer may be returned to the Artist via Art-O-Craft Galerie within 5 working days in an ‘as is’ condition. In such a case Art-O-Craft Galerie will refund the payment or issue a credit note to the buyer and cancel the order. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the artwork he has purchased.

16. If Art-O-Craft Galerie does not hear back from you within 7 days of delivery of artwork, we will close the transaction and make the payment to the Artist.

17. For Open Edition Prints (Reproductions):

i. Open edition prints are available only for works available from Artists and only if the artist has opened up his work for open edition prints. The size and price of the prints varies from painting to painting and from time to time.

ii. Open edition prints are printed on Paper or Canvas in high quality printing machines.

iii. Open edition prints will not be accompanied by the Authenticity Certificate of the artist, as this work is a reproduction.

iv. The prints are rolled and packed in protective cylinders prior to shipping through a reliable courier. A print order will be automatically closed within 7 days of delivery, and no complaints whatsoever will be entertained after 5 working days from delivery.

v. Prints received in an unsatisfactory condition by the buyer may be brought to the attention of Art-O-Craft Galerie within 5 working days. In such a case, IndianArtCollectors will replace the prints with a fresh copy or issue a credit note to the buyer. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the prints he has purchased.

Return and Cancellation
1. Once sold, Art-O-Craft Galerie will not accept any returns of any artworks. However there will be an exception in case of a wrong piece delivered to the buyer. In such a case the buyer can contact Art-O-Craft Galerie and once we have checked and agree it is wrong, we will replace the piece with the correct one or if the piece so ordered for is not available we will refund you the full amount.

2. However, if you are returning any item to Art-O-Craft Galerie for whatever the reason may be, the costs are to be borne on yourself and not on Art-O-Craft Galerie.

3. Placing an order on www.artocraft.com constitutes an irrevocable acceptance of the purchase. Unless rescinded/cancelled by Art-O-Craft Galerie on account of unavailability of the artwork or default or any prior or continuing breach by the buyer, such acceptance results in an enforceable contract of sale.

4. Art-O-Craft Galerie reserves the right to cancel the order without prior notice to the buyer.

5. Please note that payments should be made only upon the mentioned Payment Options. We never send emails or phone calls with payment details. Hence, please be aware of fraudulent emails / phone calls.
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